Revenues (Council Tax and Business Rates) and Benefits
The council collects revenues, which are council tax and business rates. We also issue benefits.
Where the law allows us, this information is sometimes shared with other teams in the council, to establish someone’s identity or prove residence in the borough.
The information is regularly matched against other data or shared with the anti-fraud team so that we can detect or prevent fraud. This includes credit reference agencies or data matching with the National Fraud Initiative.
We use debt collection companies also known as bailiffs, who work on our behalf to collect money owed to the council.
We undertake research from time to time, and may ask for service user feedback on our services in order to evaluate and improve our services to you.
Personal information collected
- address and contact details
- date of birth
- financial information
- health information (where relevant for a council tax deduction or benefit claim)
- equalities information
- other agencies involved
- criminal or prosecution information
- housing information
- information from the local authority from where you live and previously lived
- family or relationship information
Who we share the information with
- Judicial Agencies e.g. Courts
- Legal representatives
- Council services
- Other local authorities
- Credit reference agencies
Legislation that applies
- Council Tax; Local Government Finance Act 1992
- NNDR (National Non-Domestic Rates or business rates); Local Government Finance Act 1988
- Housing Benefit and Council Tax Support; Housing Benefit Regulations 2006, the Social Security Administration Act 1992, the Council Tax Reduction Schemes (Prescribed Requirements) (England)Regulations 2012